Privacy Policy

All Year Plumbing Limited

All Year Plumbing Limited is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or contact us for our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

All Year Plumbing Limited
Business Type: Plumbing & Heating Services
Service Areas: Essex, Suffolk & Cambridgeshire
Contact Email: [your email address]
Phone: [your phone number]

We are the data controller responsible for your personal data.

2. Information We Collect

We may collect and process the following information:

Your name
Phone number
Email address
Home or business address
Details about your plumbing enquiry
IP address and browser data (via cookies)

We only collect information that is necessary to provide our services to you.

3. How We Use Your Information

We use your personal information to:

Respond to enquiries and bookings
Provide plumbing and heating services
Send quotes and invoices
Communicate appointment details
Improve our website and services
Meet legal and regulatory requirements

We do not sell your personal data to third parties.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

Contractual obligation – to provide plumbing services
Legitimate interest – to run and improve our business
Legal obligation – to comply with laws and regulations
Consent – where you have given permission (e.g. contact forms)

5. How We Store & Protect Your Data

We take appropriate security measures to protect your personal data, including:

Secure servers
Limited access to personal information
Data protection procedures

We only keep your data for as long as necessary for business, legal, or tax purposes.

6. Sharing Your Information

We may share your data only when necessary with:

Payment providers
Accountants
Legal or regulatory authorities

We never share your information for marketing purposes without your consent.

7. Cookies

Our website may use cookies to improve user experience and track website performance. You can control or disable cookies through your browser settings.

Cookies may be used to collect:

Website usage data
Page visits
Device & browser type

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

✅ Access your personal data
✅ Correct inaccurate data
✅ Request deletion of your data
✅ Restrict processing
✅ Object to data processing
✅ Data portability

To exercise your rights, contact us at [your email address].

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact:

All Year Plumbing Limited
📧 Email: [allyearplumbingltd@outlook.com]
📞 Phone: [07807186008]